Privacy Policy

Last updated: October 10, 2024

1. Introduction

This privacy notice for NOWGIC LTD ("Company," "we," "us," or "our"), a company registered in the United Kingdom, describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Register on the Services
  • Express an interest in obtaining information about us or our products and Services
  • Participate in activities on the Services
  • Contact us

Personal Information Provided by You:

  • Names
  • Email addresses
  • Passwords
  • Payment information
  • Usage data

3. How We Use Your Information

We process your information to:

  • Provide and maintain our Services
  • Process your payments
  • Fulfill and manage your orders
  • Send you marketing and promotional communications (with your consent)
  • Respond to your inquiries
  • Protect our Services
  • Comply with legal obligations

4. Payment Data and Third-Party Services

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and security code. All payment data is stored by Stripe. You may find their privacy notice link here: https://stripe.com/privacy

We use third-party payment processors to process payments made to us. In particular:

  • All payment data is encrypted during transmission using SSL technology
  • Your payment data is never stored on our servers
  • All payment processing is handled by Stripe directly
  • We only retain the minimum necessary information about your transactions

5. Data Retention and Deletion

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Maintaining your active account
  • Meeting our legal and regulatory obligations
  • Resolving disputes
  • Enforcing our agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain certain information.

6. International Data Transfers

We may transfer your personal information to countries other than the country in which you reside. When we do so, we ensure appropriate safeguards are in place, including:

  • Using standard contractual clauses approved by relevant authorities
  • Implementing appropriate technical and organizational measures
  • Ensuring compliance with applicable data protection laws

7. Your Privacy Rights

Under UK data protection law, you have various rights regarding your personal data, including:

  • The right to access your personal information
  • The right to correct inaccurate personal information
  • The right to request deletion of your personal information
  • The right to withdraw consent
  • The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact section.

8. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Cookie Policy

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

10. Legal Basis for Processing

We process your personal information under the following legal bases:

  • Performance of a contract when we provide you with our Services
  • Your consent when you agree to receive marketing communications
  • Legitimate interests in operating and improving our business
  • Compliance with legal obligations

11. Security Measures

We implement appropriate security measures including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data backup procedures
  • Regular security training for employees

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NOWGIC LTD
United Kingdom
Email: [email protected]

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.